FAQ

Frequently Ask Questions
Dear visitors welcome to my site.
This is Eric, the owner of this small site and who designs and makes most of the special crafts sold here. Here I will answer some frequently asked questions to improve your shopping experience.
1.Do you deliver to my country/area?

I’m a seller and I can’t really carry any items to the buyers. So I cooperate with shipping companies. The problem is most of my crafts are knife shape things that can not be shipped to a lot of countries. And the rules of each country always change as time pass. The simplest way to check it is by trying to place an order with your exact address.

2.I ordered your item how can I track it?

Firstly, thanks for your support for my small business. You can track the order via the tracking code we send to your mailbox. Sometimes the mail might be blocked by your mail system. Please check your junk box or contact us via our after-sales e-mail address aftersale@metalartblade.com to get the tracking code if this situation happens.
Your tracking codes shows nothing/the Shop App says it’s incorrect?
It seems the Shop App does not support some of our tracking codes, especially our tracking code from China post (which usually starts with AQ, and looks like AQ123xxxxCN, most of the customers from the USA will get this code). You can track your order via other third-party tracking sites, https://www.17track.net

3.How long does the delivery takes?

The delivery time  It’s about 15-25days to the USA and 20-40days to other countries. Sometimes it might be a little longer when the items are under review by our customer